THERAPEUTIC COACHING CONSULTANCY
We believe everybody has the potential to thrive, and deserves the opportunity to do so. Our mission is to deliver the powerful benefits of therapeutic coaching to a wide audience at an accessible price point.
The mission
Case study:
Individual Therapeutic Coaching
Executive Summary: High achieving senior executive with no previous mental health difficulties, reporting symptoms of burnout, and overwhelming issues of avoidance and conflict within his relationships at work and home. Therapeutic coaching identified sources of distress, enhanced self-awareness and self-confidence, facilitated necessary shifts in perspective to support the development of practical and sustainable solutions. ​
Client's problems:
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Client reports feeling uncharacteristically "out of control" at work emotionally (frustrated, anxious, irritable, overwhelmed)
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Low confidence about leadership ability with team members
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Low motivation/self-belief for future career promotion prospects
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Behaviour: disengaging with new projects, in conflict with certain colleagues, and unusally avoiding new challenges, relationships, and meetings, going "under the radar" (presenteeism)
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Stress is causing conflict at home with his partner and client
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Client has begun taking sick days (absenteeism)​
Recommended solutions:
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Type of intevention:
1:1 Therapeutic Coaching, with line manager stakeholder involvement
Client title: Head of Department
Industry: Public sector/Government
Length of coaching contract: 8 months
Number of sessions:
20 x 50 mins sessions
Outcome for Client:
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Improved self-confidence, self-awareness, leadership and motivation; reduction in burnout symptoms, presenteeism and absenteeism.
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Client identified triggers for stress, and learned strategies and techniques to achieve greater emotional regulation. ​
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Client gained deep self-awareness of his strengths, qualities, and values, which rebuilt his confidence and self-belief.
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Client identified optimal work-life balance and took practical steps to improve time management, prioritisation, and energy levels.
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Client challenged unconscious self-limiting beliefs about his leadership style and abilities, reinstating his motivation to engage with team members and lead meetings and projects with authenticity and energy
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Client identified and addressed 'damaging' patterns of relating to others, and developed a more open and trusting way communication, which improved the quality of his relationships at work and at home.
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Client is now skilled in drawing on CBT tools to create with a more balanced, pragmatic, realistic and self-compassionate perspective, enabling him to make more strategic and discerning decisions.
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Client's personal strategies to create optimal work-life balance had a positive ripple effect on team's prioritisation, productivity, performance, with lower stress around deadlines.
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Client's improved confidence in leadership style, combined with his new, less controlling, and more open communication style, enhanced bonds in relationships with team members.
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Client identified strategic opportunity for TCC to support a new team coaching exercise to enhance psychological safety within team
Outcome for organisation:
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Client and line manager had individual 'conflict coaching' sessions to help understand and resolve the difficulties between them: both reported greater trust, empathy, and a strengthened relationship as a result.
Summary of Agreed Goals for Therapeutic Coaching:
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Understand negative patterns of behaviour in personal and professional relationships that feel overwhelming, distressing, and damaging
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Feel more in control of emotions, and able to think and communicate more strategically and influentially
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To address feelings of self-doubt in leadership style and ability, and improve confidence in ability to succeed at Director level at work
Testimonial for Therapeutic Coaching:
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“Lucy's ability to skilfully play back what she was hearing, to explain the 'science', and to recognise patterns in my experience has been hugely beneficial to me as someone who likes to understand. I understand more about my triggers and responses, and learnt new techniques for better self-management. Together with her ability to ask questions that challenged me to think more deeply, we explored more breadth than what I originally sought help for.”
Head of Department, Public sector/Government
Testimonials for 1:1 Therapeutic Coaching:
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"The mix of therapy and coaching really shifted things for me in a way working with other coaches hadn't. Sarah's supportive but honest and pragmatic approach helped me confront and think about things differently, making it possible for me to make the change I needed and wanted. I couldn't recommend therapeutic coaching highly enough."
Director - Finance industry
Testimonials for 1:1 Therapeutic Coaching:
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"Karen is very empathetic, but also able to point out hard truths or asks difficult questions that can help you move through and confront an issue. She would also call out when she thought I was pulling away or being triggered by a topic area and we would explore in more detail. She really seemed to understand when to push and when to leave something."
Chief Technology Officer
For more case studies on our work with teams, neurodiversity, conflict and mediation, or our psychoeducational workshops, visit www.therapeuticcoachingconsultancy.co.uk/results or scan here:
Get in touch for a free consultation about how we can help your people remain in and thrive at work.
Testimonials for 1:1 Therapeutic Coaching:
​
"The mix of therapy and coaching really shifted things for me in a way working with other coaches hadn't. Sarah's supportive but pragmatic approach helped me confront and think about things differently, making it possible for me to make the change I needed and wanted. I couldn't recommend this highly enough."
Director - Finance industry
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"Karen is very empathetic, but also able to point out hard truths or asks difficult questions that can help you move through and confront an issue. She would also call out when she thought I was pulling away or being triggered by a topic area and we would explore in more detail. She really seemed to understand when to push and when to leave something."
Chief Technology Officer
Testimonial for Therapeutic Coaching:
​
“Lucy's ability to skilfully play back what she was hearing, to explain the 'science', and to recognise patterns and links in my experience has been hugely beneficial to me as someone who likes to understand. I understand more about my triggers and responses, and learnt new techniques for better self-management. Together with her ability to ask questions that challenged me to think and feel more deeply, we explored more breadth than what I originally sought help for, making the experience more comprehensive and helpful from a whole-life perspective. ”
Head of Delivery, Department for Transport
Summary of Therapeutic Coaching process
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Early sessions – formulating an understanding of the problems:
The person-centred counselling way of being created a warm, safe, non-judgemental relationship, built on trust and empathy. We began to understand:​
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The client had not realised the impact of the missed promotion, and had been ignoring/suppressing a 'pressure cooker' build up of heightened anxiety for some time
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His need to ‘fake’ a continued sense of confidence with colleagues was at the root of his worries about being an ‘inauthentic leader’/imposter syndrome
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From childhood, the client finds intense emotions as highly uncomfortable and threatening, resulting in the development of unhealthy coping mechanisms/safety behaviours (e.g. an intense need to feel in control during challenging times)
The middle sessions – creating, and practising solutions:
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To develop healthier emotional regulation, we enhanced client’s self-awareness of inner world, in relation to both his physical (body) and cognitive (inner voice) self.
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Psychoeducation around the nervous system activation (FFF) and the power of parasympathetic nervous system (e.g benefits of mindfulness/breathing on stress reduction and enhanced presence )
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Worked on the client’s ability to identify/feel emotions (E.I.), and used various coaching tools to assess daily stress levels, and to redesign optimal 'work-life balance'
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Created a Wheel of Wellness to assess the areas of client’s life that contributed to holistic health and wellbeing, and identify any areas that had been neglected/deprioritised due to work pressures
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Summary of Therapeutic Coaching process
​
Early sessions – formulating an understanding of the problems:
The person-centred counselling way of being created a warm, safe, non-judgemental relationship, built on trust and empathy. We began to understand:​
-
The client had not realised the impact of the missed promotion, and had been ignoring/suppressing a 'pressure cooker' build up of heightened anxiety for some time
-
His need to ‘fake’ a continued sense of confidence with colleagues was at the root of his worries about being an ‘inauthentic leader’/imposter syndrome
-
From childhood, the client finds intense emotions as highly uncomfortable and threatening, resulting in the development of unhealthy coping mechanisms/safety behaviours (e.g. an intense need to feel in control during challenging times)
The middle sessions – creating, and practising solutions:
-
To develop healthier emotional regulation, we enhanced client’s self-awareness of inner world, in relation to both his physical (body) and cognitive (inner voice) self.
-
Psychoeducation around the nervous system activation (FFF) and the power of parasympathetic nervous system (e.g benefits of mindfulness/breathing on stress reduction and enhanced presence )
-
Worked on the client’s ability to identify/feel emotions (E.I.), and used various coaching tools to assess daily stress levels, and to redesign optimal 'work-life balance'
-
Created a Wheel of Wellness to assess the areas of client’s life that contributed to holistic health and wellbeing, and identify any areas that had been neglected/deprioritised due to work pressures
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Explored and understood client’s ‘triggers points’
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Drew on psychodynamic understanding to explore early life experiences and how his response in the present may be linked to the coping mechanisms he experiences in the ‘here and now’
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Identified unhelpful ‘safety behaviours’ (e.g. black and white thinking) and used CBT techniques to challenge these ‘core beliefs’ about himself and others to create more balanced narratives
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Worked through his need to ‘be in control’:
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Used the ‘Circles of Control' model to challenge client’s perspective on current experiences, explore alternative narratives, and develop new strategies to tackle issues
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Enhanced client’s empathy skills by exploring how his behaviours impact others, and practised new healthier coping mechanisms (e.g. “Communication not Conflict”, and setting clear boundaries)
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Rebuilt confidence in leadership style and ability by focusing on a) strengths, skills, and personal qualities; b) Leadership style, enhanced self-acceptance and self-belief and c) values – identified client’s core personal and professional values and identified any areas of current misalignment/conflict
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Identified future developmental needs: a) think and communicate strategically; b) seek opportunities for strategic recognition; c) enhance ability to communicate influentially (personally and professionally)
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Final sessions: reviewing progress, fine tuning solutions, and planning for future
With deeper understanding about his strengths and desired organisational values, the later sessions supported him through process of applying for and achieving a Director role in a different company. The final sessions focussed on leaving his current organisation with a strong professional legacy and working relationships (including a renewed trust with his boss) and preparing to approach his new leadership role with maximum confidence, enjoyment and a new foundation of balance across his personal and professional worlds.
Summary of Therapeutic Coaching process
​
Early sessions – formulating an understanding of the problems:
The person-centred counselling way of being created a warm, safe, non-judgemental relationship, built on trust and empathy. We began to understand:​
-
The client had not realised the impact of the missed promotion, and had been ignoring/suppressing a 'pressure cooker' build up of heightened anxiety for some time
-
His need to ‘fake’ a continued sense of confidence with colleagues was at the root of his worries about being an ‘inauthentic leader’/imposter syndrome
-
From childhood, the client finds intense emotions as highly uncomfortable and threatening, resulting in the development of unhealthy coping mechanisms/safety behaviours (e.g. an intense need to feel in control during challenging times)
The middle sessions – creating, and practising solutions:
-
To develop healthier emotional regulation, we enhanced client’s self-awareness of inner world, in relation to both his physical (body) and cognitive (inner voice) self.
-
Psychoeducation around the nervous system activation (FFF) and the power of parasympathetic nervous system (e.g benefits of mindfulness/breathing on stress reduction and enhanced presence )
-
Worked on the client’s ability to identify/feel emotions (E.I.), and used various coaching tools to assess daily stress levels, and to redesign optimal 'work-life balance'
-
Created a Wheel of Wellness to assess the areas of client’s life that contributed to holistic health and wellbeing, and identify any areas that had been neglected/deprioritised due to work pressures
-