THERAPEUTIC COACHING CONSULTANCY
Team and Group Coaching
Change is emotional.
It's also inevitable.
Yet research shows 80% of us resist it.
Failing to acknowledge these facts of human nature can lead to situations that feel messy and uncomfortable just when you most need people to pull together. When dysfunction creeps in, even the most talented and high performing teams can run into trouble.
At TCC we recognise the complex, multi-layered dimensions of change and are skilled to go deeper than others to facilitate
the transformational growth that teams require to really thrive.
The problems we solve
In our experience teams don’t just need structural clarity or behavioural feedback. They need safe spaces to acknowledge, feel, and process what change stirs up in people. We have the greatest impact helping teams and groups overcome challenge in three core areas:
Talented teams navigating organisational change and restructure
High potential teams that are dysfunctional and in need of repair
Teams experiencing interpersonal conflict and disconnection
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When high performing teams face mergers and acquisitions, redundancies and restructures, changes in leadership, or demanding new strategies and business targets, it's vital to consider the emotional impact and shifting group power structures. Only then can individual ambitions be aligned with team goals, and the group empowered to collaborate and communicate effectively, and make progress.
Sometimes everything is working on paper but failing to ignite in practice. We find a way through the messy, frustrating and confusing unconscious group dynamics that are playing out, impacting genuine communication and cohesion. We accurately diagnose the problem areas and then gently but powerfully bring them into the light, to facilitate the creation of actionable strategies that will actually work.
When trust has been lost, internal attempts to resolve team conflict hit a brick wall. Our expertise means we get to the heart of the issue quickly and accurately, rebuilding team psychological safety and enabling people to heal and move forwards in a way that is realistic and sustainable. This avoids disengagement, and absenteeism, and reduces the risk of losing staff and of costly, reputation-damaging tribunals.
What makes our approach different?
TCC's mantra: "The deeper the understanding of the problem, the better the solution."
The philosophy of our work rests on a core truth: change is both inevitable and emotional. What makes our approach stand out from others is our ability to work effectively with teams at all stages of performance and development. We believe that, like individuals, groups of people exist across a spectrum of wellbeing and performance. A team may be outwardly ‘high performing’ but inwardly struggling with competitive misalignment, or more visibly in crisis yet full of untapped potential for healing and growth.
Whether a team is struggling or soaring we empower them to navigate this emotional terrain; not
by bypassing it, but by moving through it.

We go beyond surface-level solutions
Too often coaching interventions focus on achieving tangible targets and changing obvious team behaviours whilst failing to recognise the deeper-rooted human and emotional dynamics that undermine genuine collaboration high performance.
In the same way that "culture eats strategy for breakfast", the fragile surface-level solutions that follow always crack under pressure.
We know this leaves people feeling frustrated, disengaged and disconnected at best, and results in conflict, and high talent turnover at worst.
We embrace uncertainty to release team energy
Our psychotherapeutic experience of safely identifying and holding strong emotions enables us to facilitate the honest, respectful and open communication required to navigate hidden resistance, disengagement, and sources of tension.
Combined with our psychological insight into patterns of high performing and dysfunctional group dynamics, we support groups to embrace uncertainty, create conditions of trust and authenticity, and better understand themselves, each other, and the context they're in.
This enhanced team clarity releases group energy and motivation, allowing the team to be coached towards creating solutions to their problems that are realistic, practical and sustainable.

The TCC Team Coaching Journey
A five stage coaching process underpinned by therapeutic attunement and systemic integration
Assessment
Containment
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Creating a 'holding environment' and establishing psychological safety
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Systemic assessment across individual, team, and organisational levels
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Contracting with team and key stakeholders
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Attunement
Foundation
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Building trust-based relationships and establishing team behaviour and charters
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Articulating team purpose, identify and values, and goals
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Normalising vulnerability and honesty within team
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Engagement
Challenge
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Move beyond artificial harmony to productive disagreement
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Explore unconscious group dynamics to uncover and address dysfunctional team behaviour patterns
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Develop healthier, more effective strategies
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Integration
Clarity
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Harnessing collective creativity
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Co-designing strategic vision and priorities
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Establishing shared accountability and commitment
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Creating actionable plans with clear goals and success measures
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Sustainability
Empowerment
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Building learning team infrastructure
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Peer-led supervison and reflective practice
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Articulating team purpose, identify and values, and goals
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Normalising vulnerability and honesty within team
TCC's Team Coaching specialists
Our team coaching specialists are experienced draw on Master's level team coaching qualifications alongside their therapeutic toolkits to support diverse groups of people to really get to the heart of their problems, remove the blockers, and become empowered to collectively flourish.

Founder & CEO, Systemic Team Coach, Psychotherapist, Supervisor, LeadershipTrainer
Lucy Myers
MEMCC (Accred) MBACP (Reg)
Former Chair of BACP Coaching Division, Lucy is an accredited Senior Practitioner Executive Coach, Integrative Psychotherapist, Systemic Team Coach and Supervisor with a strong business background of corporate senior leadership experience. Lucy now coaches executives, groups and teams in a wide range of organisations in the UK, Europe and across the globe, ranging from established global corporations to ambitious, entrepreneurial start-ups. Approach: Lucy’s collaborative, warm, and creative approach to working with clients is underpinned by psychological principles of enhancing self-awareness and self-acceptance, enabling authentic and sustainable change to be achieved. With an energetic and compassionate way of being, Lucy draws on a wide coaching and therapy toolkit along with an understanding of business leadership challenges, to tailor her integrated therapeutic coaching approach to the unique challenges and goals of each client. As a Systemic Team Coach Lucy trained with Professor Peter Hawkins in a model based on the Five Disciplines Model of High Performing Teams, and draws diagnostic models including 'Five Dysfunctions of a Team' (Lencioni) to help groups understand and overcome source of difficulties and thrive. Lucy’s diverse industry experience over the last decade includes media, HR, retail, sales and marketing, technology, beauty, as well as the civil service and public and charity sectors. Accredited by the EMCC at Senior Practitioner level, Lucy also enjoys designing and delivering leadership development training, and mental health and wellbeing workshops for groups and teams, and working with internal organisational coaching networks to deliver CPD events. Specialist areas: Lucy enjoys helping people understand their feelings of low self-esteem and self-doubt, that can manifest as 'imposter syndrome', in order to feel more relaxed and empowered professionally and personally. Lucy also specialises in overcoming relationship challenges, including understanding our relationship patterns, developing confidence in communicating impactfully with others, and working through relationship conflict and/or fear of conflict. Passionate about diversity, belonging, and equality of opportunity, Lucy's background drives an particular interest in supporting neurodivergence, socioeconomic mobility, and advocating for the power of cognitive diversity in enhancing work performance and overall life enjoyment and satisfaction. Supervisor: Lucy had the pleasure of completing her International Coach and Mentor Supervision Certificate with Dr Lise Lewis and Eve Turner. Having gone on her own personal journey in Supervision to integrate her therapy and coaching practice , Lucy enjoys supporting the development of other dual-practitioners as they seem to explore the approach that feels for them, and for their clients. Qualifications and experience: •Accredited Member of European Council of Coaching and Mentoring (EMCC no: 385791) •Registered Member of British Association for Counselling and Psychotherapy (BACP no: 385791) •ILM Level 7: Executive Coaching and Mentoring Certificate (PG Cert) •Chair of BACP Coaching Division; registered member •MA/Master’s: Integrative Counselling & Psychotherapy (Distinction) •International Systemic Team Coaching Certificate •Licensed practitioner of Team 360 Connect diagnositc tool for team coaching •International Coach and Mentor Supervision Certificate •Advanced Diploma CBT (DBT, CAT, CBT-E for Eating Disorders) •PG Dip (Psych) – Integrative Counselling and Psychotherapy (Merit)
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Senior Associate, Leadership Coach, Team Coach and Therapist
Michelle Windle
MICF (Accred) MBACP (Reg)
Michelle is a dual-trained executive coach and therapist, bridging the gap between professional and personal growth when working with individuals and teams. Approach: With dual training as an executive coach and therapist, I bring a unique ability to bridge professional and personal growth, facilitating profound change in a short time. My approach is rooted in the belief that real transformation happens when we address the whole person, integrating self-awareness, emotional intelligence, and strategic clarity. Drawing from my experience as a charity CEO and a marketer in advertising, I bring both strategic insight and empathy to my work. I specialise in helping clients reduce anxiety and burnout, navigate complex relationships, and develop authentic, sustainable leadership styles. My work is grounded in guiding professionals through transitions with clarity and purpose. Specialist areas: -Solo Entrepreneurs -Leadership professionals in period of transition -Charity CEOs -Health care professionals Qualifications and experience: -ICF ACC Accredited -ICF Advanced Certification in Team Coaching -MBACP Registered -Member of Coaching Division of BACP -Creating the Team Edge Team 360 Accredited Practitioner -Board Trustee – Relate Avon -Governance Committee Member – Quartet Foundation

Senior Associate, Systemic Team Coach and Leadership Development specialist
Sarah Harness
MEMCC (Accred) MBACP (Reg)
With over 20 years experience in senior leadership, Sarah is a leadership development, coaching and change specialist. She works as an Executive Coach, Systemic Team Coach, Supervisor, Executive Coach Trainer and Transactional Analyst Psychotherapist. Approach: Using a range of psychotherapeutic and coaching models Sarah helps teams understand themselves better and move forward with purpose and clarity. Her warmth and humour help create a supporting and challenging space in which leaders are able to reflect on their thinking; the way they feel and the behaviours they want. In short - allowing them to understand themselves and become more of who they want to be. Sarah has coached board members, directors, senior executives and teams in a diverse range of organisations in the UK and internationally. She has also devised and delivered coach training programmes so organisations can develop and sustain their own internal coach network. Qualifications and experience: PG Dip (Psych) Integrative Psychotherapy - Transactional Analysis International Systemic Team Coaching Certificate International Coach and Mentor Supervision Certificate Solutions Focused Therapy Certificate Registered Member of British Association for Counselling and Psychotherapy Chair of a voluntary led coaching service for women which offers coaching to aspiring female leaders free of charge.

Senior Associate, Conflict Resolution and Mediation specialist
Joanne Wright
MICF (Accred) MBACP (Reg)
Joanne has a 25 year background in supporting people through complex challenging situations at work and specialises in supporting individuals experiencing extreme stress and or conflict in the workplace. Approach: Joanne has a senior level background having headed up large Organisational Development (OD) and award-winning training teams in both the corporate world, the NHS and charity sectors. She works predominately in a person-centred way and combines all her expertise to best suit the needs of the individual or team she is working with. Clients describe her as kind, calm, positive, and insightful. They often say she helps them to see a path through the chaos and build a deeper understanding. This brings an enhanced level of clarity, and they find they are able to see solutions to the most complex of situations that have been causing them sleepless nights. She qualified as a coach in 2009 having a post grad qualification and then went on to study a degree in counselling. Her OD background means she has worked extensively with HR teams building bespoke innovative developmental solutions to the most difficult situations. Specialist areas: As well as being a Myers Briggs and Strengthscope practitioner she also trained as a mediator which is where she started to develop her interest in Conflict Coaching. Being able to use counselling, coaching, mediation and leadership development expertise to support people through conflict with colleagues is invaluable to clients. Many of the conflict coaching clients she sees are going through or have been through an investigation, disciplinary, performance or mediation process that has involved close colleagues, so this expert approach sees relationship renewed and restored. She also works extensively in supporting individuals back into the workplace after periods of sickness. Supporting them to build their resilience and strategies to keep them well at work. Joanne is an Executive member of BACP coaching Division and a co-facilitator of the BACP coaching division network meetings. She also works as an Associate for the leadership and culture change organisation Insightful Exchange and runs her own private practice Wright Insight. She has written several articles for Coaching journals and contributed to a book. Qualifications and experience: -Senior accredited practitioner EMCC (European Mentoring & Coaching Council) -Registered member of EMCC -Registered member of BACP (British Association Counselling & Psychotherapy) -Fellow member LPI (Learning and Performance Institute) -MBTI practitioner -Strengthscope 360 practitioner -ACAS trained mediator -Association for Project Management Professional
Team coaching certifications and accreditations
TCC's approach is built on both art and science. If you value psychometric insight to support team development, our accredited associates are qualified to use a range of tools and reports to visualise how individual approaches may impact team dynamics, including Myers Briggs (MBTI), Strengthscope and Thomas Behaviour.
Unlike some (we hear), we won't just leave you with the results; we'll help you understand what they mean for each person and any patterns of harmony or dysfunction in terms of communication, collaboration and conflict. We'll make sure insights gained aren't just an interesting 'away day moment' that's abandoned the moment the coach walks out the door, and are translated into tangible changes that feel embedded into positive group strategies and habits.






Work with us
If you'd like to explore how our team coaching associates can support your teams to overcome challenge and truly thrive, get in touch directly with Lucy:
London, Cardiff, Manchester, Edinburgh
+44 (0)7920 2611120